Several Instagram accounts

You can connect as many Instagram accounts as you manage, on every plan. Each account has its own automations, plan and monthly quota.

#Switch between accounts

The account switcher (top-right on a computer, top bar on a phone) changes which account you're working on. Content, the dashboard, workflows and the agent all follow the selected account.

#Client details

On Instagram accounts, each account can carry the owner's details: name, phone, email and notes. Choose Add details in the account's row. This is for agencies keeping track of who each account belongs to; it is never sent to Instagram.

#Account status

The Webhook column shows whether Instagram is sending that account's comments to Codm:

• Active: everything is working.
• Needs attention: open the account's menu and choose Retry webhook (also called Resubscribe).

#A default workflow for DMs

Each account can have a DM workflow that handles messages which don't come from a comment. Set it with Set in the account's row.

#Remove an account

Use Disconnect in the account's menu. See Connect Instagram for what is kept.