How can we help?
Guides for everything in Codm, from your first automatic reply to teams and billing.
Getting started
Automations
- Automate a post Pick a reel or post, choose how it answers, and switch it on.
- Public replies Answer comments in public with a keyword rule.
- How keywords match Capitals, stretched letters, typos and Hinglish: what counts as a match.
- DM funnels Reply in public, then walk the person to your link in a private chat.
- Follow check Send the link only to people who follow you.
- Workflows Draw your own path with keyword branches, questions and follow checks.
- DM agent An AI agent that answers every kind of message in your DMs.
Account & billing
- Plans and limits Free and Pro, what each includes, and how quotas reset.
- Billing and receipts Prepaid Pro, GST, receipts and extending a plan.
- Several Instagram accounts Manage many accounts, switch between them, keep client details.
- Team and organization Invite teammates and manage who can do what.
- Sign-in and security Google or email sign-in, passwords and signed-in devices.
- Reward points Earn points in the Android app and turn them into extra replies.
- Appearance Light, dark, or follow your device.
Can’t find what you need?
A person on our team reads every message.